Have a local business? A small business? It might be a difficult decision to decide whether to do more online or offline marketing - online being website marketing and social media and other outlets, offline being mailers, newspaper ads, etc. On average, before a consumer will convert with a business, they will find information about your company seven times. These seven times may be from a magazine ad, hearing a promotion on the radio, visiting your website, seeing social media posts, or receiving an email, but seven is the lucky number for consumer interaction to lead generation for service-oriented businesses. Local businesses often don't have a big budget for marketing, so here are a few tips to make the most of your marketing budget to get those seven touches out to your customers:
1. Social Media - Don't understand it? Think it's too much of a hassle? Don't trust it? Hate to break it to you, but social media works well for any and every business, so use it wisely. Promoting your products and services on social media allows you to directly interact with your customers. You can drive campaigns of themed content, products or promotions through your various social media channels offering coupons, signups or booking that will attract new or returning customers. Utilize hashtags to drive sale content or services from a relevant community. By geo-targeting your tags and hashtags based on region, such as "Indianapolis Flower & Gift Shop", you can further direct your content to targeted areas.
2. Set Up Targeted Emails - Send potential customers an email that informs them about your business, offers them promotional deals when they leave your shopping cart, or free white papers, blog posts or other informative content useful to them as a consumer. Email marketing is a great way to get new visitors engaged with your business as well as maintain relationships with existing customers.
And email marketing is permission based, meaning the recipient has signed up for and therefore want to here from you!
3. Create Instructional Videos - if content is king and a picture is worth a thousand words, video content can be an invaluable tool for your business. While it can cost a significant sum of money to produce a professional video, the value add to your customers and the trust in knowing that you are an expert in your area of business can be worth the cost.
If video sounds too challenging, try making slide shows and record a presentation using those. Hint- this is great to share with your customers via all social media outlets and email!
4. Publish Great Content - I think it goes unsaid, but it'd be neglectful of me not to mention the importance of continually publishing relevant and new content on your website. If you can write and create the content yourself, it's FREE. Even if writing isn't your strong suit, find a team member or employee who can help out. List blogs, better practices for your industry, infographics and FAQs answering common questions consumers might have are all easy way to generate content. Showing people how to do something is the most powerful way to build trust and demonstrate expertise.
5. Add Speed to Your Line Up - The faster you can engage your audience in your products and services, the faster they are likely to convert. This means providing a mobile version of your website to your consumers so that they can quickly and easily reach your site from their phones. Marketpath practices responsive design so that no matter the device, a user can quickly and easily engage and convert with your local business.